Procedures

No Stone Left Unturned

The following comments have been taken from the last 11 days of notes. They highlight how challenging the environment has become. Every little transgression or miscommunication is being challenged; every

Read More

Feel The Fear & Get On With Life

As we waited for the other men to arrive for today’s group, Dev and I chatted, while Simran sat isolated, withdrawn and quiet. In the group, I talked about where

Read More

Working Through The Night

At the accountant’s this morning, I deferred to Karaj and in doing so gave up all of my power. Karaj had to think quickly to stop the accountant from sending

Read More

Why We Change Procedures

Simran arrived at 09:00. Both of us are in the same space: tired and hanging on. We talked, almost secretively and with a resigned ‘What’s the point?‘, of our dissatisfaction,

Read More

Bring Different Issues Together

I welcomed Dev this morning. He was nervous, and feeling like an outsider (after his week’s reflection). I am not in the mood to tolerate any fucking around and am

Read More

Getting In First

Yesterday evening I had a brief call with Calvin’s wife. She sounded busy, tired and weighed down. The complaint procedure is slow. Her son is settling into school okay but

Read More

Make Use Of Others

Imogen arrived for her session with Karaj, but first the three of us went for breakfast together. Imogen talked about raising issues. Karaj explained that we need to raise them

Read More

Remembering What I Want

Karaj challenged me about why a particular item was not on the to-do list. I felt like a scolded child and talked later of how I am hanging on, with

Read More

Have Systems In Place

Karaj was on at me this morning to sort out my procedures and have systems in place to cope with the workload. Starting to see that I have things the

Read More

Search

Menu